Terms & Conditions / Disclaimer
On accessing the voila!-website, users declare that they have taken cognisance of the information provided below, they agree with the conditions of use as referred to below and authorise voila! to process the personal details provided in accordance with the conditions set out hereunder.
The information provided in this website should not be construed as an explicit or implicit invitation to purchase or sell shares or other securities belonging to voila! or any other company referred to in this website. The sole purpose of this website is to provide general information about voila!. Please contact us if you have any doubts or queries regarding this information.
Intellectual property rights
The user acknowledges that the information voila! provides in this website (text, illustrations and other data) is and remains the property of voila! and its information providers and that this information and data are protected by copyright. The user undertakes to make no changes to the information provided in this website.
Full or partial presentation, reproduction, distribution, sale, sharing, publication, modification or use for commercial purposes of this web site or its content in any manner whatever is forbidden, save where authorized in advance by voila!. Storage of information from this website in a database is not permitted, except for the automatic 'caching' of the information by the browser.
voila! wishes to assure all users that every possible effort has been made and all precautions taken to ensure that the information it presents in this website relating to voila! is as accurate, reliable and up-to-date as possible. voila! shall make every endeavour to update this website at regular intervals. This does not rule out the possibility that mistakes or omissions might arise. voila! apologizes for these in advance, mindful of the fact that voila! might not be responsible for same.
voila! in no way guarantees the accuracy, completeness, suitability or topicality of information provided and cannot be responsible for any decision that a user might make on the basis of the information given. voila! is liable exclusively for any damages that might arise as a result of deliberate error or gross negligence in the information provided on this web site. Under no circumstances is voila! liable for any defects, interruptions or structural faults in its website.
voila! may sometimes indicate a link ("hyperlink") to another website that might contain items of interest to the user. These links are included entirely for information purposes and voila! is not responsible for the content of these websites or any use that might be made of them. The fact that a link to this website might be carried by another website shall under circumstances mean that voila! approves or recommends the products offered on that website. Nor shall it mean that voila! thereby makes any judgment with regard to the accuracy or reliability of the information presented on these other websites.
voila! also places a selection of press articles relating to voila! and its partners companies at the disposal of users. These press articles are sourced from third parties and voila! accepts no responsibility whatever for the content of such press articles, or even for making such articles available on its website.
The user of this website is aware of the fact that the Internet is not a perfectly secure medium and that absolute privacy cannot be guaranteed. Accordingly, under no circumstances shall voila! be responsible for any damage sustained by the user of this website as a result of any confidential or sensitive information supplied by the user.
Ordering & Shipping
Shipping within the USA
Because most of our products are shipped via UPS, we cannot deliver to P.O. Boxes or APO/FPO addresses. Please allow 12-20 business days for your order to arrive. If you wish your order to go faster, please call us for rush shipping quotes or arrange pick up from our store by a shipper of your choice. We collect sales tax on orders from California. All custom orders first have to be custom made before they can be shipped. Please calculate the lead time of those orders in your time line.
Additional freight charges may apply to some large and heavy items. This amount is listed at the item level on the individual item product detail page and will be added to the standard delivery charges. Custom order merchandise is custom made upon order and is non-cancellable, non-returnable and non-refundable.
Shipping charges for outside the US are not calculated automatically online at this time. . When you place an international order, you will be emailed or called with the shipping charge for your approval before the order is processed or your credit card charged. If you wish to get a shipping estimate before ordering, email with the items you're interested in. You can also arrange for your own shipping with pick up at our store. If you wish to get a shipping estimate before ordering, email us with the items you're interested in and we will work it out.
voila! has done its best to portray its products in the most accurate way, but we cannot and will not be responsible for the way in which the photographs and product representations appear on your computer screen. There are too many variables such as color; brightness and tinting that can change how the images appear on your computer or printer.
Purchasing and/or ordering goods from www.voilagallery.com constitutes your acceptance of the terms and conditions herein. All purchases and orders are FINAL. There are no refunds and/or cancellations. Exchange or store credit is available only within 5 days from the date of purchase or receipt of shipping. Samples and catalog images are indicative of color, but do not guarantee the actual color. voila! has done its best to portray its products in the most accurate way, but we cannot and will not be responsible for the way in which the photographs and product representations appear on your computer screen. There are too many variables such as color; brightness and tinting that can change how the images appear on your computer or printer. There is no guarantee of an exact color match of any material or fabric. For custom orders: Estimated completion times are subject to availability of fabric(s) and/or production materials. Any claims of damage or defect must be made in writing within 5 days of purchase or receipt of purchase for voila! to repair or replace goods.
Dealers & Wholesale
We're very dealer friendly! Dealer inquiries welcome--please contact us about wholesale pricing. Like anything you see here? Looking to build up your stock? Expand into other item areas? Let us know.